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Frequently asked questions
Policies
Tincture Products
Pendant Jewelry
If your order is damaged or lost during shipping, we offer a refund or replacement. Contact our customer support team with photos of the damaged items or relevant information for lost shipments to start the process.
To cancel your order, please contact our customer support team at [stajcarstoneworks@gmail.com](mailto:stajcarstoneworks@gmail.com) with your order details.
Our standard shipping time is 3-5 business days. Please note that shipping times may vary depending on the destination and any potential delays.
Our privacy policy outlines the types of information we collect, how we use it, and how we protect your data. We prioritize the security and confidentiality of your personal information.